1. Agreement to Terms

By accessing or using the website at gentlesystems.sbs ("the Site") or any services provided by GentleSystems ("we," "us," or "our"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

These Terms constitute a legally binding agreement between you and GentleSystems regarding your use of the Site and our services.

2. Use of the Site

2.1 Eligibility

You must be at least 16 years old to use our Site. By using the Site, you represent and warrant that you meet this requirement.

2.2 Account Registration

Some features of our Site may require you to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account password and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.

2.3 Prohibited Conduct

You agree not to:

• Use the Site in any way that violates any applicable laws or regulations
• Use the Site to transmit or distribute harmful code such as viruses, trojans, or other malicious software
• Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site
• Collect or harvest any personally identifiable information from the Site
• Impersonate or attempt to impersonate GentleSystems, an employee, another user, or any other person or entity
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
• Use the Site in any manner that could disable, overburden, damage, or impair the Site

3. Intellectual Property Rights

3.1 Site Content

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by GentleSystems, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

3.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for your personal, non-commercial use. This license does not include:

• The right to reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit the Site or any portion of it
• The right to copy or store any Site content for purposes other than your personal, non-commercial use
• The right to use data mining, robots, or similar data gathering and extraction methods

3.3 Trademarks

The GentleSystems name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of GentleSystems or its affiliates or licensors. You may not use such marks without our prior written permission.

3.4 User Content

By posting, uploading, or otherwise submitting content to the Site ("User Content"), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

You represent and warrant that you own or control all rights in and to the User Content and have the right to grant the license above.

4. Booking and Service Terms

4.1 Service Booking

When booking services through our Site, you agree to provide accurate and complete information. We reserve the right to refuse service to anyone for any reason at any time.

4.2 Appointment Confirmation

Your booking is not confirmed until you receive a confirmation email or message from us. We may require a deposit to secure your appointment.

4.3 Cancellation by You

Please refer to our Refund Policy for information regarding cancellations and rescheduling.

4.4 Cancellation by Us

We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, including but not limited to artist illness, extreme weather conditions, or other emergencies. In such cases, we will make every effort to provide as much notice as possible and offer rescheduling options or refunds as appropriate.

5. Payments and Pricing

5.1 Pricing

All prices listed on the Site are in British Pounds (GBP) and are subject to change without notice. We make every effort to ensure that prices displayed on the Site are accurate, but errors may occur. If we discover an error in the price of services you have booked, we will contact you as soon as possible to inform you of this error and give you the option of confirming your booking at the correct price or canceling your booking.

5.2 Payment Methods

We accept various payment methods as indicated on our Site. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your booking (including any applicable taxes and fees).

5.3 Deposit and Final Payment

For certain services, particularly bridal and special event bookings, we require a non-refundable deposit at the time of booking. The remaining balance is due as specified in your booking confirmation.

6. Limitation of Liability

6.1 Disclaimer of Warranties

The Site and all content, functions, and services provided through the Site are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

6.2 Limitation of Liability

To the fullest extent permitted by applicable law, in no event will GentleSystems, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, including but not limited to direct, indirect, special, incidental, punitive, or consequential damages, arising out of or in connection with your use of the Site or any services obtained through the Site.

6.3 Service Results

While we strive for excellence in all our services, we cannot guarantee specific results from our makeup and beauty services. Results may vary based on individual skin types, conditions, and other factors beyond our control.

6.4 Allergic Reactions

We use professional-grade products and take precautions to prevent adverse reactions. However, we cannot be held responsible for allergic reactions or sensitivities to products used during our services. It is your responsibility to inform us of any known allergies or sensitivities prior to service.

7. Indemnification

You agree to defend, indemnify, and hold harmless GentleSystems, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

8. Third-Party Links

The Site may contain links to third-party websites or resources that are not owned or controlled by GentleSystems. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or resources. You acknowledge and agree that GentleSystems shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such websites or resources.

9. Termination

We may terminate or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to other users of the Site, us, or third parties, or for any other reason.

10. Changes to Terms

We may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Site thereafter. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

11. Governing Law and Jurisdiction

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to these Terms or the Site shall be instituted exclusively in the courts of the United Kingdom.

12. Contact Information

If you have any questions about these Terms, please contact us at: